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  1. How can I verify my membership online? Membership verification is NOT required to purchase Member Only Items on Costco.com.   Looking for help completing the one-time online verification process? Follow the step by step...
  2. How can I find if an item is available at my local Costco? There are several ways that you can determine the availability of an item at  your local warehouse : Visit the membership counter at your local Costco in person. Call your local warehouse...
  3. How can I renew my membership online? Renewing your membership online is as simple as  signing in , heading to "My Account," and selecting Renew Membership . To keep things nice and easy, our members likewise have the option to...
  4. Preventing Fraud Keeping our customers' personal information secure and confidential is one of Costco Wholesale's highest priorities. Below are some of the most common types of scams and suggestions on how you can be...
  5. Does Costco Customer Service offer email support? Costco does not offer email support. In order to provide real-time assistance to our members, we currently offer live chat and phone support. You’ll find these options under the “Contact Us” section...
  6. What is the difference between each type of membership? Executive Membership: $120.00 Annual membership fee ($60 membership fee, plus $60 upgrade fee)* Includes a free Household Card Valid at all Costco locations worldwide Annual 2% Reward on qualified...
  7. How do I track my order on Costco.com? Order tracking is available on many Costco.com orders. If you'd like to track your order, follow these simple steps: Select the  Order Status link--it's near the bottom of the home page--and...
  8. What changes can I make to my Costco membership online? Costco members can make several changes to their membership online , such as: Renew Upgrade to Executive Membership Add or change Household cardholders Update address, phone number and email Change...
  9. How can I return an item purchased in a Costco Warehouse? With few exceptions, Costco has a 100% satisfaction guarantee. Simply bring the product to any Costco warehouse and our Member Services Team will be happy to assist you. It helps if you have the...
  10. How can I buy a membership on Costco.com? To purchase your membership online, please follow these steps: Browse your membership options  here . You can choose from Executive Membership, Business Membership or Gold Star Membership. On...