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  1. What is Costco's return policy? On Membership: We will cancel and refund your membership fee in full at any time if you are dissatisfied. On Merchandise: We guarantee your satisfaction on every product we sell, and will refund...
  2. How can I make changes to my membership account? As long as you are the Primary Member or Account Manager, you may view and update your membership account information online at Costco.com. Here's what you do: Sign in / Register  and head to...
  3. What are Costco's holiday closures? Our U.S. warehouses are closed on the following holidays: New Year’s Day Easter Memorial Day Independence Day Labor Day Thanksgiving Christmas You'll find our 2018 Holiday Hours of operation here .
  4. How can I verify my membership online? Membership verification is NOT required to purchase Member Only Items on Costco.com.   Looking for help completing the one-time online verification process? Follow the step by step...
  5. How can I find if an item is available at my local Costco? There are several ways that you can determine the availability of an item at  your local warehouse : Visit the membership counter at your local Costco in person. Call your local warehouse...
  6. How can I renew my membership online? Renewing your membership online is as simple as  signing in , heading to "My Account," and selecting Renew Membership . To keep things nice and easy, our members likewise have the option to...
  7. Preventing Fraud Keeping our customers' personal information secure and confidential is one of Costco Wholesale's highest priorities. Below are some of the most common types of scams and suggestions on how you can be...
  8. What is the difference between each type of membership? Executive Membership: $120.00 Annual membership fee ($60 membership fee, plus $60 upgrade fee)* Includes a free Household Card Valid at all Costco locations worldwide Annual 2% Reward on qualified...
  9. What changes can I make to my Costco membership online? Costco members can make several changes to their membership online , such as: Renew Upgrade to Executive Membership Add or change Household cardholders Update address, phone number and email Change...
  10. How can I return an item purchased in a Costco Warehouse? With few exceptions, Costco has a 100% satisfaction guarantee. Simply bring the product to any Costco warehouse and our Member Services Team will be happy to assist you. It helps if you have the...