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  1. What is Costco's return policy? On Membership: We will cancel and refund your membership fee in full at any time if you are dissatisfied. On Merchandise: We guarantee your satisfaction on every product we sell, and will refund...
  2. How can I make changes to my membership account? As long as you are the Primary Member or Account Manager, your membership can be adjusted a couple ways: To adjust your membership online, simply sign in  here and head on over to "Account...
  3. How can I verify my membership online? Membership verification is NOT required to purchase Member Only Items on Costco.com.   Looking for help completing the one-time online verification process? Follow the step by step...
  4. How can I renew my membership online? Renewing your membership online is as simple as  signing in , heading to "My Account," and selecting "Renew Membership." To keep things nice and easy, our members likewise have the option to...
  5. Fraudulent Calls Offering $500 or Travel Package Price Reduction We have received reports of both members and non-members being contacted in an apparent phone scam / phishing scheme attempting to collect personal information. The caller offers either a $500 Costco...
  6. How can I access or update my membership information online? You may view and update your membership account information online at Costco.com. Here's what you do: Sign in / Register  and head to "My Account." You can update your information in...
  7. What is the difference between each type of membership? Executive Membership: $120.00 Annual membership fee ($60 membership fee, plus $60 upgrade fee)* Includes a free Household Card Valid at all Costco locations worldwide Annual 2% Reward on qualified...
  8. How can I buy a membership on Costco.com? To purchase your membership online, please follow these steps: Browse your membership options  here . You can choose from Executive Membership, Business Membership or Gold Star Membership. On...
  9. How can I find if an item is available at my local Costco? There are several ways that you can determine the availability of an item at  your local warehouse : Visit the membership counter at your local Costco in person. Call your local warehouse...
  10. How can I find out when my Costco membership will expire? There are several options to find out when your membership is ready for renewal, so that you can choose whichever route is easiest for you: If you received your annual renewal notice in the...