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What is Costco's return policy? On Membership: We will cancel and refund your membership fee in full at any time if you are dissatisfied. On Merchandise: We guarantee your satisfaction on every product we sell, and will refund...
Return your Costco.com Order Online We are committed to offering the best value to our members, with a risk-free 100% satisfaction guarantee on both your membership and merchandise. View Costco's Return Policy . We offer two convenient...
What is Costco's major appliance return policy? Effective Jan. 5, 2016, major appliances have been added to the Costco Concierge Services program as a new benefit of Costco membership. With this change, the manufacturer's warranty on major...
Can I exchange my order? In some instances, we may be able to process an exchange order for an item that you have ordered. If you would like us to check on the availability of an exchange order, please contact Customer...
Can I return jewelry purchased on Costco.com? Refunds made on jewelry purchased on Costco.com include all shipping and handling fees. There are two ways to return your jewelry item: Stop by any Costco location with your IGI and GIA reports (if...
How are freight returns handled? If your item was delivered by a freight carrier, it will be picked up the same way it was delivered ( Curbside, Threshold, or White Glove ). There are a few exceptions, however: freight pickup does...
Can I return a Dell desktop computer? Returns are accepted within 90 days from the date the member received the merchandise for the following items: Televisions, Tuner-Free Displays, Projectors, Major Appliances , Computers...
How can I return my contact lens order? If you are not completely satisfied with your Costco.com contact lens order, simply return your order to the Optical Department of any Costco location. There’s no need to wait in the general returns...
Can I get prescription drug pricing on Costco.com? Prescription drug pricing is easy to access on our website. Just visit Costco.com and select Pharmacy near the top of the page. Then, simply type in the prescription drug's name into the...
How do I find the item number of a product I ordered online? There are two easy ways to locate the item number: Open your order or shipping confirmation email. You'll find the item number in the product's description. Visit Costco.com and select Order Status...