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  1. Has my MoviePass subscription changed? MoviePass has been undergoing some recent changes, and has sent emails to subscribers to update them on what’s going on. The latest email was sent on August 10, 2018, which you can see below.  ...
  2. What is Costco's return policy? On Membership: We will cancel and refund your membership fee in full at any time if you are dissatisfied. On Merchandise: We guarantee your satisfaction on every product we sell, and will refund...
  3. Can I change the shipping address on an order I placed? You can change a shipping address within 60 minutes of placing your order. Simply visit My Orders and select “Order Details” on the order you want to update. Under the Shipping Address, click...
  4. Return your Costco.com Order Online We are committed to offering the best value to our members, with a risk-free 100% satisfaction guarantee on both your membership and merchandise. View Costco's Return Policy. We are committed to...
  5. Price Match - Costco.com Orders Costco.com will gladly issue a credit for the difference between the price you paid and the promotional price, if your purchase was made online at Costco.com and was within 30 days of the change in...
  6. How can I make changes to my membership account? As long as you are the Primary Member or Account Manager, your membership can be adjusted a couple ways: To adjust your membership online, simply sign in  here and head on over to "Account...
  7. How can I verify my membership online? Membership verification is NOT required to purchase Member Only Items on Costco.com.   Looking for help completing the one-time online verification process? Follow the step by step...
  8. How can I renew my membership online? Renewing your membership online is as simple as  signing in , heading to "My Account," and selecting "Renew Membership." To keep things nice and easy, our members likewise have the option to...
  9. How can I find the estimated delivery time frame and tracking for my Costco.com order? Prior to your order shipping, you'll find the estimated delivery time frame of your package listed in your Order Confirmation email. Look for the heading...
  10. How do I cancel my Costco.com order? To cancel your order through Costco.com, simply follow these steps: Select My Account in the upper right-hand corner of the Costco.com homepage. You can log into your account through To cancel your...