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  1. What is Costco's return policy? On Membership: We will cancel and refund your membership fee in full at any time if you are dissatisfied. On Merchandise: We guarantee your satisfaction on every product we sell, and will refund...
  2. What are Costco's holiday closures? Updated Our U.S. warehouses are closed on the following holidays: New Year’s Day Easter Memorial Day Independence Day Labor Day Thanksgiving Christmas You'll find our 2018 Holiday Hours of operation here .
  3. Return your Costco.com Order Online We are committed to offering the best value to our members, with a risk-free 100% satisfaction guarantee on both your membership and merchandise. View Costco's Return Policy. We are committed to...
  4. Price Match - Costco.com Orders Costco.com will gladly issue a credit for the difference between the price you paid and the promotional price, if your purchase was made online at Costco.com and was within 30 days of the change in...
  5. How do I cancel my Costco.com order? To cancel your order through Costco.com, simply follow these steps: Select My Account in the upper right-hand corner of the Costco.com homepage. You can log into your account through To cancel your...
  6. How can I make changes to my membership account? As long as you are the Primary Member or Account Manager, you may view and update your membership account information online at Costco.com. Here's what you do: Sign in / Register  and head to...
  7. How can I find the estimated delivery time frame and tracking for my Costco.com order? Prior to your order shipping, you'll find the estimated delivery time frame of your package listed in your Order Confirmation email. Look for the heading...
  8. How can I verify my membership online? Membership verification is NOT required to purchase Member Only Items on Costco.com.   Looking for help completing the one-time online verification process? Follow the step by step...
  9. What is the difference between each type of membership? Executive Membership: $120.00 Annual membership fee ($60 membership fee, plus $60 upgrade fee)* Includes a free Household Card Valid at all Costco locations worldwide Annual 2% Reward on qualified...
  10. Preventing Fraud Keeping our customers' personal information secure and confidential is one of Costco Wholesale's highest priorities. Below are some of the most common types of scams and suggestions on how you can be...