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How can I find the estimated delivery timeframe and tracking for my Costco.com order? You'll find the delivery timeframe info for the item you ordered on the product page on the Costco website. You can also refer to your Order Confirmation email. In that email, look under "Shipping...
Where can I find my Costco.com Order History? Retrieving your order history is simple! Just head over to Costco.com and hit Order Status at the bottom of the page. Log in using your email address and password. Once in "My Orders," select...
I renewed my membership online, when will I get my new membership card? Fortunately, when you renew, all the cards on your account continue working, so you won't be sent a new membership card. However, if you need to replace your card, you're always welcome to visit our...
Why was my credit card charged twice for my Costco.com order? Credit Cards Your credit card will be charged only after your item ships. When your order contains more than one item, Costco.com will charge your card for each item individually after it ships...
What is a pre-authorization hold for an online order? A pre-authorization hold simply confirms that funds are available on your credit or debit card. As soon as we can confirm that funds are available, we release the hold, returning it to your bank...
How do I enter a nickname at checkout? During checkout, you will be asked to create a nickname for your shipping and billing address. This is a required field; it must be filled in to move onto the next step in the check-out process...