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  1. What is Costco's return policy? On Membership: We will cancel and refund your membership fee in full at any time if you are dissatisfied. On Merchandise: We guarantee your satisfaction on every product we sell, and will refund...
  2. Return your Costco.com Order Online We are committed to offering the best value to our members, with a risk-free 100% satisfaction guarantee on both your membership and merchandise. View Costco's Return Policy. We are committed to...
  3. How can I manage membership Auto Renewal online? Follow the steps below to add, remove or change your membership Auto Renewal settings: Go to Costco.com and select Sign In / Register in the upper right corner of the page. Follow the steps below to...
  4. Procter & Gamble (P&G) Offer - September 2018 Spend $100 on qualifying P&G products at Costco between September 5 - September 30, 2018, and earn a $25 Costco Cash Card!   For offer details, visit getpgoffer.com .
  5. What are Costco's holiday closures? Our U.S. warehouses are closed on the following holidays: New Year’s Day Easter Memorial Day Independence Day Labor Day Thanksgiving Christmas
  6. Has my MoviePass subscription changed? MoviePass has been undergoing some recent changes, and has sent emails to subscribers to update them on what’s going on. The latest email was sent on August 10, 2018, which you can see below.  ...
  7. How do I cancel my Costco.com order? To cancel your order through Costco.com, simply follow these steps: Select My Account in the upper right-hand corner of the Costco.com homepage. You can log into your account through To cancel your...
  8. Price Match - Costco.com Orders Costco.com will gladly issue a credit for the difference between the price you paid and the promotional price, if your purchase was made online at Costco.com and was within 30 days of the change in...
  9. How can I verify my membership online? Membership verification is NOT required to purchase Member Only Items on Costco.com.   Looking for help completing the one-time online verification process? Follow the step by step...
  10. How can I make changes to my membership account? As long as you are the Primary Member or Account Manager, you may view and update your membership account information online at Costco.com. Here's what you do: Sign in / Register  and head to...