As of January 9, 2018, the Costco Credit Card from Capital One is no longer valid for any new purchases. The elimination of this program will not impact your Costco membership.
This change does not impact the Costco Anywhere Visa® Card by Citi credit card program in the United States nor does it impact credit cards offered in Canada. Interested members can learn about and apply for the Costco Anywhere Visa® Card by Citi at any Costco location or citi.com/CostcoAnywhere.
Please see below for additional details:
What is the US Costco Credit Card from Capital One?
This program began over 20 years ago and has previously been called the Beneficial, HRS, HSBC, house program, or private label credit card. These credit cards can be used to make purchases at Costco, but are not accepted anywhere outside of Costco. There is a consumer version as well as business version. The business version has several options including revolving, paid-in-full & Gas Fleet.
Note: This is not the Costco Anywhere Visa® Card by Citi. Cards issued by Capital One under this program do not contain a Visa logo.
What is the impact to the Costco Anywhere Visa Card by Citi?
None. The Costco Anywhere Visa Card by Citi credit program will continue and is not impacted by the shutdown of the US Costco Credit Card issued by Capital One.
What is the impact to the Capital One MasterCard offered in Canada?
None. The Canadian Capital One MasterCard credit program will continue and is not impacted by the shutdown of the US Costco Credit Card issued by Capital One.
What if I have a balance on my account after January 9, 2018?
You must continue to pay under your current terms until your balance is paid in full. All other terms and conditions of your account remain in effect.
How can I get a replacement membership card?
Please visit any Costco location to receive a replacement membership card.
How can I change my payment information if my Costco membership fee is automatically billed to the Costco Credit Card from Capital One?
You can find instructions on how to update your Auto Renewal payment method here. You can also visit any Costco location or call the Costco Member Service Center at (800) 774-2678 to provide updated payment information for your Costco membership.
What will happen to my stored Costco Credit Card from Capital One information on Costco.com and Costco online pharmacy orders?
The stored Costco Credit Card information will be removed from all Costco websites and online ordering. Please replace your stored credit card information with another accepted form of payment.
How can I get more information regarding my credit card account?
For consumer accounts, Capital One at (800) 220-8592 or www.hrsaccount.com/costco
For commercial accounts, Capital One at (800) 220-8594 or www.hrscommercial.com