Return your Costco.com Order Online

We are committed to offering the best value to our members, with a risk-free 100% satisfaction guarantee on both your membership and merchandise. View Costco's Return Policy.

Items returned through Costco.com will be refunded in full - including shipping and handling fees - and will be credited to the credit card used to place your order. You won’t be charged for the return shipping.

We offer two convenient return options:

Return to Warehouse:
For an immediate refund, simply return your purchase to any Costco location. To find your nearest location, please visit our warehouse locator

Return through Costco.com:

  1. Select My Account in the upper right-hand corner of the homepage. You can log into your account through Sign In / Register.
  2. Open My Orders.
  3. Choose the Return Items button next to the appropriate order, and follow the prompts to complete your return request.
  4. Receive your return label immediately or schedule a pickup (where eligible). For large items, you'll be sent an email with additional instructions.
 
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Information on Warehouse Returns

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