We are committed to providing quality and value on the products we sell with a risk-free 100% satisfaction guarantee on both your membership and merchandise. Limited exceptions apply. See Costco's Return Policy for more information.
Items returned through Costco.com will be refunded in full - including shipping and handling fees - and will be credited to the credit card used to place your order. You won’t be charged for the return shipping.
We offer two convenient return options:
Return to Warehouse:
For an immediate refund, simply return your purchase to any Costco location. To find your nearest location, please visit our warehouse locator.
Return through Costco.com:
- Select My Account in the upper right-hand corner of the homepage. You can log into your account through Sign In / Register.
- Open My Orders.
- Choose the Return Items button next to the appropriate order, and follow the prompts to complete your return request.
- Receive your return label immediately or schedule a pickup (where eligible). For large items, you'll be sent an email with additional instructions.